Technical and expert support every step of the way

We only provide help that is sustainable over the long term and can be of significant benefit to you.

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Welcome to Convene IT

A new concept in IT support

We maintain and improve businesses IT systems and offer a wide range of technical services. Based in Chorley close to all major motorway networks, we are able to cover the whole of Lancashire including Blackburn, Burnley, Preston, Blackpool and beyond to Manchester and Liverpool.

We are not a sales motivated company.  Our drive comes from a desire to provide not only the best in quality of service but a solution that is tailor made to your business. We know that no two companies are the same, so through developing an understanding of the way you work we can provide a service where any and all changes will not only benefit from day to day but on occasions can save you money with your IT support.

What we do

We very rarely take over a new customer who have no issues or problems and not every IT company have the same way they work. With this in mind, we spend a lot of time performing a comprehensive Site Survey to document the specific details of each item of equipment. This also includes any and all 3rd party suppliers as we can call them on your behalf to fix any issues saving you time and prevent any confusion. Once this is done we have all the information needed to not only educate our staff with the details of the new network but can be more specific on suggested changes to push it forward and make the user experience a more satisfying one.

For more information about how we can help your company or IT support services that we offer, please contact the office now on 01257 272261.

Convene IT confidence image

EXPERTISE

We have decades of knowledge and experience of IT systems and have customers ranging from small peer to peer networks to sites with multiple servers with many users. You can be safe in the knowledge that your network is being looked after by experts.

 

QUALITY SERVICES

We don’t just offer the best in IT Support but a whole consultation service and assure you that we don’t leave any stone unturned to make sure any changes required are done the right way with minimum fuss. To find out more please get in touch.

 

SUPPORT

This is what we are all about and what we pride ourselves most on. We are not only here to fix problems and push IT systems forward but we communicate this back to our customers so they know what is happening, why it’s happening and the benefits it brings their business.

 

Convene IT provides expert network installation and support.
A new concept in IT support

Why choose us?

Along with our services, we also share our expertise and knowledge with you every step of the way.

At Convene IT, we ensure every client recieves as much support as we can possibly give. You will know exactly what you will be getting for your money and we make sure every penny is worth it. We will only ever offer consumables or services that we know will benefit your business.

Our motivation comes from knowing that we are saving companies money, time and offering helpful support. To the right are testimonials from clients we have assisted over the years to make their IT network work for them and not hinder progress. Contact the office now to become another happy customer.

One of the big challenges in setting up a new business is finding and installing a reliable, trouble free IT system. Good communication and security is everything.

When I retired as CEO of the UK’s largest independent industrial paint maker in 2010, I decided to set up a consultancy to serve the industry.

Not being an IT expert, I took a number of bad decisions in choosing IT support, which led to unreliability as well as malicious attacks from spammers who came through my badly designed website.

My accountant then suggested I contact James Donlan at Convene IT, advising that they were both technically excellent and very professional, so I visited their office at Chorley to ask for help.

It was one of my best decisions. James and his team really understand their subject, but put things in simple terms that non-IT specialists like me can understand.

While they handle large accounts, I was impressed with the speed at which they recommended and installed bespoke solutions that were right for my small consultancy, including my wife’s beauty therapy business.

Since we went to Convene IT, our systems have been totally reliable and our spam problems were killed dead. Any issues have always been tackled instantly by remote access to our PC’s, which removes so much worry as we avoid blundering through the settings looking for solutions ourselves.

The staff attitude is always friendly and helpful plus they never talk down to us, as we’re both relative IT idiots. As a result, I can’t recommend Convene IT too highly. They’ve been truly excellent for our two small businesses.

Dick Frost - Director/Owner - FBI Solutions Ltd. (Former CEO Leighs Paints, Bolton)

 
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