News + Events

Christmas Holiday Cover 2018

  Tuesday, December 18, 2018
Our staff will be having a well earned break over Christmas and New Year. This means that during 27th and 31st of December Convene IT will offer a limited service over the festive period.   If you have an urgent query please send an email to with fault, name and number and someone will get back to you as soon as possible. Please give as much details about the fault as you can.   Convene will re-open fully on the 2nd of January at 9am.   We hope you all have a safe and happy N.....Read More

Microsoft announces price increase

  Thursday, September 27, 2018
From 1st October this year, Microsoft will increase the price of Microsoft Office by 10 % on both on-premises and subscription based products. This also suggests that the tech giant will release the new version of Office shortly after. However, Office 19 is only compatible with Windows 10 and won’t work with older versions. This is a move by Microsoft to simplify pricing and encourage customers to a subscription based model instead of upgrading the perpetual licence for the software every few years. This may appe.....Read More

Five things to consider when choosing an outsourced IT provider?

  Tuesday, September 25, 2018
All businesses need to invest in technology and IT infrastructure but for those in the professional services sector, dealing with sensitive, financial and business critical information on behalf of third parties, it’s essential that the technology is fit for purpose and is supported to ensure it works when needed.   Now it’s not simply a case of keeping computers running. Business are investing in apps, automation for basic processes and real time updates to ensure clients are fully aware of progress .....Read More

They’re keen to be part of Convene

  Thursday, August 9, 2018
We’re not usually ones to boast about our successes, but with the amazing start to 2018 we’ve had and with more set to come our way we thought it was about time we shouted about it! This year alone we have welcomed more than 40 new clients, all of which have seen the benefits to outsourcing their IT support and services through Convene IT. This growth beats both 2016 and 2017 by an astonishing amount, evidencing our personable approach to IT works. Our colossal growth this year alone has meant taking on ev.....Read More

Why are more and more businesses moving over to cloud computing?

  Tuesday, June 12, 2018
Cloud computing is said to be the ‘future’ of the online world, and every day more and more web users are moving over to the cloud life; but what exactly is it? What is cloud computing? Did you know that you’re probably using cloud computing already? If you’re sending e-mails, listening to music, watching TV or storing pictures then you’re more than likely using the cloud. Cloud computing is the delivery of computing services over the internet and often referred to as ‘the cloud&rs.....Read More

The benefits of using business IT support for charities

  Friday, March 9, 2018
Whilst it is important to use, or at least consider business IT support regardless of your industry, one sector that is often overlooked is charities. Charities are not-for-profit organisations that use any money they make for the greater good and for the purpose they stand for, but what are the benefits of using business support IT for such organisations? What is business IT support? Business IT support is a service that does exactly what it says on the tin. It is the support of trained professionals who can offer a .....Read More

Why do employment agencies need business IT support?

  Wednesday, March 7, 2018
Almost all businesses, no matter how big or small should have business IT support in place as there’s no telling when they may need it. One of the biggest (and perhaps most surprising) organisations that should have business IT support is employment agencies, for reasons you may not have initially thought of. But why? Employment agencies typically store a whole load of sensitive details Employment agencies will often keep records of candidates’ personal details such as:   Contact details Pe.....Read More

How to plan disaster recovery for your network

  Friday, March 2, 2018
You may or may not have heard of disaster recovery, but if you haven’t it’s certainly worth learning about - especially if you own (or are part of) an organisation which relies on, or even just uses computers on a day-to-day basis. Firstly, what is disaster recovery? Disaster recovery does what it says on the tin - it is the process of recovering your network from a disaster; whether this be from infiltration of malicious software, electrical fires or a physical hardware fault, disaster recovery is the att.....Read More

How to change the ink/toner in your printer

  Friday, February 23, 2018
There’s not much worse than when you’re in the midst of printing out important documents and you’re suddenly faced with the ‘replace ink/toner’ notice. But what’s worse than that? Not actually knowing how to do it! This handy guide from Convene IT should help solve all your ink/toner issues and mean you’re never stuck printerless again. Printers vary depending on the brand, but they all pretty much follow the same protocol, just be certain to check the handbook bespoke to your .....Read More

Why you should always have illness/holiday cover

  Wednesday, February 21, 2018
What is illness/holiday IT cover? Illness and holiday IT cover does what it says on the tin - it is external cover for internal IT staff in an organization when they are either off for illness or holiday. Did you know that as well as business support services, Convene IT also offer illness and holiday IT cover for your organisation, and on top of that, can be extremely flexible with it. We can provide options in case of emergency, services on a fixed short term contract or can be on site for any amount of time you req.....Read More

The benefits of using business support services for accountants

  Friday, February 16, 2018
What are business support services? Business support services are the behind-the-scene backbone to any successful business. They are not definitive of one single ‘service’, but rather a whole array of services that help contribute to the lucrative, efficient running of any organisation. Convene IT offer a whole range of business support services, including: Annual support contracts Configuration Consultancy Consumables Disaster recovery Illness/holiday IT cover Server ins.....Read More

What is disaster recovery in SQL servers?

  Friday, February 9, 2018
What is a SQL server? A Structure Query Language, or SGL for short is - in simple terms - a database management system. It typically supports transaction processing, business intelligence and analytics corporations. Using an SQL Server means that all of the data stored within it will be homed in a database, and secondly has the additional benefits of being an entire management system - as opposed to being ‘just a database’. The SQL language manages and administers the database server. SQL servers are common.....Read More

When to use Configuration Management

  Friday, February 2, 2018
What is Configuration Management? Configuration management broadly involves any activities concerned with the creation, maintenance, controlled change and quality control of an operational environment. It is a governance and systems engineering process that ensures consistency amongst all aspects of the environment. The importance of configuration management is that it does not rely on the knowledge of the development team to keep things up and running.  What are the benefits of Configuration Management? It al.....Read More

Why is a Virtual Private Network cost effective?

  Wednesday, January 31, 2018
What is a Virtual Private Network? A Virtual Private Network, in simple terms, keeps you secure whilst using any IT system. A VPN allows you to browse the web in a secure and encrypted network, without being left open to security breaches or hackers. VPN are usually paid-for, yet the benefits of them are second to none. Why is a VPN Cost Effective?   Maintenance As mentioned above, maintenance costs of VPNs are often very low, once you have made the initial payment it is rare to pay much more for the.....Read More

What is Disaster Recovery in Cloud Computing?

  Monday, January 29, 2018
What is Disaster Recovery in Cloud Computing? If your business has been unfortunate enough to face a disaster that compromises their regular operations, then it’s time to break out the Disaster Recovery Plan. A competent DRP will ensure that you are back up-and-running in no time, and don’t suffer prolonged disruption to your day-to-day IT operations that can be caused by anything from a fire, power cut, or even natural disaster. Now that cloud computing has become standard practice for many businesses loo.....Read More

Christmas Holiday Cover

  Saturday, December 23, 2017
During the 28th – 30th of December Convene IT are offering a limited service over the festive period. If you have an urgent query please send an email to with fault, name and number and someone will get back to you as soon as possible. Convene will re-open fully on the 2nd of January at 9am

What is a disaster recovery plan?

  Friday, December 22, 2017
You may or may not have heard the term ‘disaster recovery plan’ thrown around a couple of times by people in the IT industry, but what actually is a disaster recovery plan? In this article, we’ll explore what this term actually means, as well as some helpful tips on creating your own. A disaster recovery plan (DRP) is a set of processes put in place to aid in the recovery of a business from a breakdown in their IT setup, as the consequence of a disaster. This plan is written down and specifies exactly.....Read More

How a virtual private network works

  Friday, December 22, 2017
What is a Virtual Private Network (VPN)? In a nutshell, a virtual private network protects your privacy whilst using your IT system. It’s typically a paid service, which allows you to browse the web securely, whilst protecting your IT systems from the eyes of hackers. How does it work? A VPN works by connecting your computer to a VPN server, which acts as a sort of secure tunnel between your computer and the web. This means that, as far as the majority of websites are concerned, it’s the servers geographi.....Read More

More customers joining with Convene IT

  Wednesday, November 22, 2017
Convene IT continue to expand and work with customers in different areas. Recent customers include a charity, printing company and a brewery. We look forward to working with them and continuing to provide a top IT service to all of our customers.

Convene IT gain new customer

  Friday, August 25, 2017
Convene IT is now providing services to a local growing accountancy company. We are happy to be working with a company that has gone from a home office to a growing office. For a company that was previously doing everything themselves we are able to to offer services including contacting support for their accounts package, contacting their Internet provider if they have any internet issues, monitoring backups and setting up new users and PCs.     

New Customer joins forces with Convene IT

  Monday, August 14, 2017
Convene IT is now providing services to a market leading, commercial gardening brand right across the UK. Convene IT have helped them in implementing an improved backup system and moving to Office 365.

New Member joins the team at Convene IT

  Monday, August 14, 2017
Kathryn Brindle is the latest person to join the team at Convene IT. Kathryn will be responsible for keeping everything running smoothly in the office. She will be making sure that the company gets the best out of the engineers and making sure all jobs are completed to the best standards.

IT Support Done The Right Way

  Thursday, May 19, 2016
Hi there everybody. If you don’t already know we are Convene IT, an IT Support company based in Chorley who cover the whole of Lancashire and a bit beyond. This is a first for us as we don’t generally harp on about how good we are (it’s usually just our customers telling us something we already know but do appreciate the feedback) but this is going to change. We have been supporting SME’s in the area for the last 9 years and although we have grown in members of staff we have never changed the wa.....Read More

Social Media

  Wednesday, April 6, 2016
For a few months now, we have been a lot more active on social media over Twitter, Facebook and LinkedIn. We would really appreciate it if you would give us a follow and like! We'll keep you up to date with the latest technology news and updates within the company. 

Exciting News... We're now on Google Street View!

  Monday, November 9, 2015
Google has finally recognised our existence and placed us on their street view. At least we're a prettier sight than a skip! If you're as thrilled as we are about being placed on street view, check out our office on Google. We're now easier to find when looking for us and are hopefully a lot more noticeable. And again, don't forget to follow us on Twitter and LinkedIn and give us a like on Facebook, we'd really appreciate it!

Convene IT Website Launched

  Tuesday, November 3, 2015
We now have a brand new website, with many thanks to Sizzle Web Design! We will now be updating the website as regularly as appropiate. We hope you enjoy the new design and fresh content as much as we do. All of our services and contact details remain the same, so please do get in touch to find out how we can help your business by either calling into the office or dropping us an email. Don't forget to follow us on Twitter, LinkedIn and like us on Facebook, which we are now a lot more active on!

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