Meet the Team

James Donlan

James established Convene IT in 2008 providing high levels of IT support to a selected few customers, this has grown through great customer service and working with a great team.  James is mainly involved with projects and moving Convene forward as well as the companies they maintain. When he gets the time, he enjoys visits to the cinema and gaming. 

Kevin Edmond-Greene

Kevin joined the team in January 2011 and is the New Business Manager for Convene IT.  He is responsible for bringing in new business while spreading the word about our unrivalled Business IT Support Service to companies and organisations throughout the North West.  After retiring from singing he now spends his free time with family, watching football and going on holiday. 

Jack Shovelton

Jack joined the team straight from school as an apprentice and has been with Convene since 2011.  He has completed a Cisco course.  Jack spends a lot of time onsite with customers, he specialises in installing new servers, PC’s, routers and setting up Office 365.  Away from the office Jack enjoys lots of different sports especially cricket.

Phillip Geddes

Phil started working for ConveneIT in 2011.  He is currently Technical Manager and works on larger projects, server installs and Data Centre work.  He has 15 years experience working within the IT Industry and has various Cisco, Microsoft and Comptia qualifications.  Phil is also a qualified scuba diver.  His spare time is taken up with his children. 

Lee Jennings

Lee joined the team in September 2013.  He is part of the main install team, who goes out to visit sites and complete all necessary tasks.  Lee enjoys being able to meet new customers, migrating to Office 365 and setting up new servers and networks.  When not working, Lee’s competitive side comes out in gaming and taking part in pub quizzes.

Martyn O’Neill

Martyn joined the team in June 2014.  With experience in Microsoft Office Suite, Networking and VBA, he is the go-to guy when fixing IT issues.  When not working, Martyn enjoys spending time with his wife and young son.

Beth Barnes

Beth joined the team in December 2015.  Her main area within the company was sales and was responsible for bringing in new customers.  She was promoted in March 2021 to Customer Relationship Manager, helping with projects outside of the day to day IT fixes.  She understands how to translate the technical into straight forward language.  She holds a Level 3 qualification in Business Administration and a Level 3 Management course qualification.  Beth’s hobbies are pole fitness, watching Liverpool FC and binge-watching Netflix.

Ken Talbot

Ken joined the team as an apprentice at the beginning of 2016.  His main role is to deal with any issues customers may have over the phone, he will work with them to try and rectify any issues they may have.  He enjoys all different aspects of computers and working out what they do. Outside of work Ken is a volunteer with a local Scouting group in Wigan

Joe Woods

Joe joined Convene IT straight from school in September 2016.  He works in IT support and enjoys talking to customers and fixing different types of issues.  Out of work, Joe enjoys watching football and spending time with friends.


Paul Handscombe

Paul joined the team in December 2016 having previously worked as an IT manager for a Telecoms company for 14 years.   He is a senior member of the engineering team and specialises in broadband.  Paul’s hobbies include watching football, eating out and watching boxsets.

Nathan Lyons

Nathan has been with the team since December 2016.  He works within IT Support and enjoys being able to assist customers and help out wherever he can.  Outside of work Nathan enjoys photography, graphic / motion design and online gaming.

Kathryn Brindle

Kathryn has been with Convene IT since September 2017.  She brings leadership experience having worked as a Business and Computing teacher for the previous 10 years.  Kathryn is responsible for making sure everyone in the office is working as efficiently as possible and getting the best out of the team.  When not in work, Kathryn enjoys spending time with her young son and husband.  She also enjoys watching Wigan Warriors and baking.

Susan Ross

Susan joined the team in 2017 as Financial Controller for Convene IT.  She has worked in accountancy and finance for over 30 years and is the person to contact if you have any queries regarding your accounts and invoices.  Outside of work, Susan enjoys group exercise at the gym, cooking and spending time with her family.

Jacob Butt

Jacob started Convene IT in March 2018.  He is currently an apprentice network engineer and enjoys learning and applying new skills within his job.  Outside of work Jacob enjoys anything to do with cars and spending time with friends.


Tom Sharples

Tom joined Convene IT in June 2018.  He has experience in supporting schools, small businesses and a top 100 law firm.  These have given him a wide exposure to a variety of technologies.  As the team's Business Analyst, Tom is improving the team's processes, security and CRM solutions.  He still enjoys face to face visits with customers to assess and support their IT needs.  Away from the office, Tom loves cooking, Formula 1 and days out with his wife and two girls.

Peter Simpson

Peter joined the Convene IT Team in February 2019 after 22 years in a Local Government IT Support Role.  This has given him a broad range of support skills.  He enjoys face to face customer visits and supporting Convene IT’s growing customer base.  Outside of work he enjoys sports and keeping fit, especially football.  He has 2 children and loves camping.

Sam Dickinson

Sam joined the team in February 2019 as a Support Engineer.  His main role is to assist customers with any issues they may experience.  He has always enjoyed working with computers and figuring out their many mysteries.  Outside work Sam likes to game, play drums and spend time with his girlfriend and their two cats, Sir Alfred Hitchcat and Leonardo Dicatrio.

Jamie Cayton

Jamie joined the team at the start of June 2019.  He is a networking graduate who enjoys all aspects of IT, especially getting hands on with different equipment.  His previous role as a service desk analyst has given him great experience in speaking to customers and providing support.  Outside of work Jamie is a huge gamer, reader and frequently visits the cinema. He also enjoys spending time with his family and friends.


Ian Austen

Ian joined the team in September 2019 and is based in our Salford office.  He has over 25 years’ experience in IT, working within education, financial services, and small business customers.


Karolina Dudek

Karolina joined Convene IT in January 2020.  She is a recent game development graduate currently doing an infrastructure technician apprenticeship.  She enjoys the challenges that come with the job and helping out customers.  In her free time, Karolina enjoys playing computer games and working on DIY projects, like building Warhammer figures or terrariums.

Sharon Tsang

Sharon joined Convene IT in August 2020 as Communications Manager.  Having previously worked in events, maketing and communications for various public sector organisations, Sharon's main area is to raise the company's profile and client engagement.  Out of work she enjoys being active with CrossFit, running, aerial hooping and dancing in a field at festivals.


Tom Anderson

Tom joined Convene IT in December 2020 as Senior IT Engineer.  He has two hobbies, taking his dogs out for walks and doing what his Mrs tells him.  They are going to be foster parents and can't wait to start making a difference.


Tom Doran

Tom joined Convene IT in December 2020 with 7 years' experience in IT and working on helpdesks.  His mission is to provide top level support.  Away from work, Tom likes Dungeons and Dragons (D&D) and reading fantasy novels.


Richard Stafford

Richard joined Convene IT in January 2021.  He is working towards completing his Level 3 Infrastruture Technician Apprenticeship with Runshaw College.  Outside of work Richard plays guitar whenever he can and enjoys watching TV boxsets and films.


Rachel Tincello

Rachel joined the team in January 2021. She has previously worked in digital marketing and is now venturing into IT Support as an apprentice. She enjoys playing video games and spending time with her dogs in her spare time.

Convene IT provides expert network installation and support