"The COVID-19 pandemic has created difficulties for us all and we have been through and continue to go through challenging times, as I am sure is the case for Convene. I am so please to say we have been extremely lucky to have the continued support of local businesses such as yours. It has been very reassuring to have the unstinting support and commitment from your team throughout this period. In particular, we have been very grateful for your prompt response to our service calls, the enabling staff to work from home and the close liaison with us when addressing our more complicated IT issues. I have no doubt that the diligence and professionalism of your team has enabled our team to continue to provide our expected level of care for our patients and their families, both with us and our local community. Thanks once again."